People humanising technology

Teklada Technology

Customer-centric approach - prioritising customer interaction and engagement to humanise our technology-driven services.

 

We invested in training our IT professionals, not only on technical skills but also on interpersonal communication. By developing empathy and active listening skills, these professionals can better understand customers' needs and provide personalised solutions. Instead of simply offering technical expertise, they engage in meaningful conversations, creating a bond of trust and fostering long-term client relationships.

 

We are moving away from a one-size-fits-all solution and focussing on delivering tailored solutions. We have collaborated closely with clients, understanding their unique business objectives and challenges.


This approach allows the company to offer personalised recommendations and proactive support, anticipating potential issues before they arise. By integrating the human element into our technical expertise, we ensure that clients feel heard, valued, and understood.

 

We recognise that technology should empower clients rather than alienate them. We place a strong emphasis on knowledge transfer and education. Instead of simply fixing issues, we involved clients in the resolution process, providing step-by-step explanations and guidance. By empowering our clients to understand and navigate their technology, we help them to feel in control and self-sufficient.

support@teklada.com

Technology reimagined: The fusion of human touch & innovation

At Teklada, our customer-centric approach prioritises interaction and engagement to humanise our technology-driven services and provide cost-effective IT solutions.

Welcome to our world of tailored personalised solutions crafted by our team of skilled IT professionals. Equipped with both technical and interpersonal communication skills, our experts immerse themselves in meaningful conversations with our customers, forging long-term relationships that stand the test of time.

Through close collaboration with our clients, we’ve gained an intimate understanding of their unique business objectives and challenges. We believe that the human touch is essential, and we provide step-by-step-guidance to our clients to better understand and navigate their technology; whether it’s system integration or cloud migration services, we provide you with the essential tools to maintain the utmost efficiency and productivity to thrive.

Transform your business through human-centric innovation from Teklada.

Teklada’s stellar services

Harnessing our expertise in IT solutions, we excel at delivering a comprehensive range of services that empower our customers to thrive in the digital landscape:
Experience the full range of our dynamic Atlassian services tailored to empower your business, including Consultation: Technical and Functional, End-to-end deployment and User Training.
Our cloud specialists can expertly advise on Cost Optimisation, Security Audits, Managed ICT Services and offer ongoing support.
We understand our customers’ demand for excellence in support and maintenance, and can ensure smooth operations of your systems, and the prompt resolution of any issues that may arise.
Simplify and streamline your cloud migration with our expert guidance. We will guide you every step of the way, ensuring a seamless transition to the cloud that aligns with your unique business needs and goals.
We provide many custom integrations and solutions, including 3rd Party Integrations, Technical Resourcing and WebApp development.

Things that make you say WOW!

We’re constantly hunting for mind-blowing concepts and creations that make you go “Wow!” From game-changing technology to exceptional customer service that will put you ahead of the pack. We get excited about clever solutions for tough challenges as it is an opportunity to think outside the box to deliver jaw-dropping project results.
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What our Clients say

Daneel Geldenhuis
Daneel GeldenhuisProduct Development Manager
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Juan has an extraordinary ability to perceive when help is needed and is always ready to offer his support. Whenever I faced challenges, he had an uncanny knack for noticing and would promptly come to my aid, making my life significantly easier. His assistance was invaluable during some of my most difficult times.
Lisa Schaffer
Lisa SchafferDepartment Head
Read More
Juan has been an integral part of our team, showcasing an extraordinary ability to help us adapt and excel in various roles. His leadership and strategic thinking were instrumental in enhancing team performance and efficiency. Juan's approach to problem-solving is both innovative and pragmatic, making him a trusted and respected figure among his peers. His dedication and skill in his field are truly commendable and make him a valuable asset to any organisational team or project
Sizaan Greyling
Sizaan GreylingSenior Test Lead
Read More
I worked with Juan on a couple of projects. In his role as a senior scrum master, one could count on Juan to get things done. He enabled his team to get their work done by streamlining processes and meeting each individual's requirements. He exceeded expectations. He has unmatched people skills and handles challenging situations with grace. Juan strikes me as the type of person who loves learning and then applying new skills, he enjoys taking on new challenges (and making a success of it!!). He is passionate about the projects he works on. Juan cannot just be classified as a typical leader, he is so much more. He is an enabler and motivator and serves his team.
Sujeeva Tissaarachchi
Sujeeva TissaarachchiExperienced Service Management and Process Specialist
Read More
Juan was my point of contact for the Victorian Government's ITSM implementation project, in which I served as the ITSM Process Owner. His approach to project implementation was commendable. Under his leadership, we successfully designed ITSM processes and configured Atlassian's Jira Service Management as the tool. The project was well-planned, effectively managed, and delivered on time.I have no hesitation in recommending Juan for any implementation or consultancy services a client may be seeking.
Lisa Finney
Lisa Finney Senior Project Manager
Read More
Juan was a key member of my team. He took great pride in his work and delivered it to the highest standard. He showed excellent leadership skills and strived to improve his knowledge base for the betterment of himself and the team. Juan's technical ability was outstanding and I could rely on him to complete his deliverable on time. He builds a trusting relationship with the rest of his team members and customers alike. It is awesome to see how much he has tackled his career options and made a huge success of each one. Juan is reliable and focused. He amazed me with his ability to conceptualise solutions to very difficult 'problems'. Juan is recommended for any career he chooses as I know whatever he does, he will be successful at it.
Suraksha Sarup
Suraksha SarupProduct Spesialist
Read More
Working with Juan encouraged my personal growth, increased my job satisfaction, and reduced my stress. He made me reliase that i had a lot more potential then i thought i had. He is very easy to work with and would love to work with him again.
Tiffany Phan
Tiffany PhanProject and Change Management
Read More
I had the pleasure of working with Juan on a high-profile enterprise Project and I must say, it was a fantastic experience! From the get-go, Juan and the team were collaborative, communicative, and focused on understanding our context, issue, requirements and key success factors ensuring that our project was a success. Throughout the project, we had a great working open and collaborative relationship, with Juan always being open to feedback and suggestions, and quick to address any potential concerns, highlight pros/cons of alternative solution prior to implementing changes. Their expertise and professionalism were evident in the quality of work Juan and his team delivered. Overall, working with Juan was a great experience, and I would highly recommend Juan and his team to anyone looking for a reliable and professional vendor.
Vishwas Acharya
Vishwas AcharyaAssociate Director
Read More
Over the eight years I've known Parth, his professionalism and dedication have consistently stood out. In all my interactions with him, he has demonstrated a remarkable ability to deliver high-quality work, underpinned by a strong work ethic and a creative approach to problem-solving. His leadership qualities and strategic insight have been evident, enhancing team performance and showcasing his ability to adapt to various situations. This speaks to Parth's unwavering commitment to excellence in every endeavor he undertakes.
Dhruvil Gandhi
Dhruvil GandhiArchitect for Design and Development
Read More
Working closely with Parth on multiple initiatives has been a truly enlightening experience. Parth stands out not only for his unwavering sense of responsibility and knack for devising effective solutions but also for his profound expertise and leadership abilities that have guided us through numerous obstacles. His relentless pursuit of excellence, coupled with his skill in nurturing and guiding the team, has played a pivotal role in elevating our collective performance and achievements. Parth's exceptional professionalism and steadfast commitment render him an indispensable member of any team.
Megha Kuruvilla
Megha KuruvillaAgile Advisor
Read More
In our collaborations on various projects, I've had the pleasure of experiencing Parth's exceptional problem-solving abilities and strategic insight firsthand. His innovative approach and effective communication have not only met but often surpassed our project goals. Parth's dedication to quality and his continuous pursuit of learning opportunities ensure that outcomes are always of the highest standard. As a leader, he employs a servant leadership style that is both inclusive and empowering, fostering an environment conducive to collaboration and personal growth. His unique blend of strategic acumen, responsibility, and leadership makes Parth an indispensable asset to any team. It has been both enjoyable and enriching to work with him, and I am confident in his ability to excel in any future endeavor.
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What our Clients say

Daneel Geldenhuis
Daneel GeldenhuisProduct Development Manager
Read More
Juan has been an integral part of our team, showcasing an extraordinary ability to help us adapt and excel in various roles. His leadership and strategic thinking were instrumental in enhancing team performance and efficiency. Juan's approach to problem-solving is both innovative and pragmatic, making him a trusted and respected figure among his peers. His dedication and skill in his field are truly commendable and make him a valuable asset to any organisational team or project.
Sizaan Greyling
Sizaan GreylingSenior Test Lead
Read More
I worked with Juan on a couple of projects. In his role as a senior scrum master, one could count on Juan to get things done. He enabled his team to get their work done by streamlining processes and meeting each individual's requirements. He exceeded expectations. He has unmatched people skills and handles challenging situations with grace. Juan strikes me as the type of person who loves learning and then applying new skills, he enjoys taking on new challenges (and making a success of it!!). He is passionate about the projects he works on. Juan cannot just be classified as a typical leader, he is so much more. He is an enabler and motivator and serves his team.
Sujeeva Tissaarachchi
Sujeeva TissaarachchiExperienced Service Management and Process Specialist
Read More
Juan was my point of contact for the Victorian Government's ITSM implementation project, in which I served as the ITSM Process Owner. His approach to project implementation was commendable. Under his leadership, we successfully designed ITSM processes and configured Atlassian's Jira Service Management as the tool. The project was well-planned, effectively managed, and delivered on time.I have no hesitation in recommending Juan for any implementation or consultancy services a client may be seeking.
Lisa Finney
Lisa Finney Senior Project Manager
Read More
Juan was a key member of my team. He took great pride in his work and delivered it to the highest standard. He showed excellent leadership skills and strived to improve his knowledge base for the betterment of himself and the team. Juan's technical ability was outstanding and I could rely on him to complete his deliverable on time. He builds a trusting relationship with the rest of his team members and customers alike. It is awesome to see how much he has tackled his career options and made a huge success of each one. Juan is reliable and focused. He amazed me with his ability to conceptualise solutions to very difficult 'problems'. Juan is recommended for any career he chooses as I know whatever he does, he will be successful at it.
Suraksha Sarup
Suraksha SarupProduct Spesialist
Read More
Working with Juan encouraged my personal growth, increased my job satisfaction, and reduced my stress. He made me reliase that i had a lot more potential then i thought i had. He is very easy to work with and would love to work with him again.
Tiffany Phan
Tiffany PhanProject and Change Management
Read More
I had the pleasure of working with Juan on a high-profile enterprise Project and I must say, it was a fantastic experience! From the get-go, Juan and the team were collaborative, communicative, and focused on understanding our context, issue, requirements and key success factors ensuring that our project was a success. Throughout the project, we had a great working open and collaborative relationship, with Juan always being open to feedback and suggestions, and quick to address any potential concerns, highlight pros/cons of alternative solution prior to implementing changes. Their expertise and professionalism were evident in the quality of work Juan and his team delivered. Overall, working with Juan was a great experience, and I would highly recommend Juan and his team to anyone looking for a reliable and professional vendor.
Vishwas Acharya
Vishwas AcharyaAssociate Director
Read More
Over the eight years I've known Parth, his professionalism and dedication have consistently stood out. In all my interactions with him, he has demonstrated a remarkable ability to deliver high-quality work, underpinned by a strong work ethic and a creative approach to problem-solving. His leadership qualities and strategic insight have been evident, enhancing team performance and showcasing his ability to adapt to various situations. This speaks to Parth's unwavering commitment to excellence in every endeavor he undertakes.
Dhruvil Gandhi
Dhruvil GandhiArchitect for Design and Development
Read More
Working closely with Parth on multiple initiatives has been a truly enlightening experience. Parth stands out not only for his unwavering sense of responsibility and knack for devising effective solutions but also for his profound expertise and leadership abilities that have guided us through numerous obstacles. His relentless pursuit of excellence, coupled with his skill in nurturing and guiding the team, has played a pivotal role in elevating our collective performance and achievements. Parth's exceptional professionalism and steadfast commitment render him an indispensable member of any team.
Megha Kuruvilla
Megha KuruvillaAgile Advisor
Read More
In our collaborations on various projects, I've had the pleasure of experiencing Parth's exceptional problem-solving abilities and strategic insight firsthand. His innovative approach and effective communication have not only met but often surpassed our project goals. Parth's dedication to quality and his continuous pursuit of learning opportunities ensure that outcomes are always of the highest standard. As a leader, he employs a servant leadership style that is both inclusive and empowering, fostering an environment conducive to collaboration and personal growth. His unique blend of strategic acumen, responsibility, and leadership makes Parth an indispensable asset to any team. It has been both enjoyable and enriching to work with him, and I am confident in his ability to excel in any future endeavor.
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