People humanising technology

Teklada Technology

Customer-centric approach - prioritising customer interaction and engagement to humanise our technology-driven services.

 

We invested in training our IT professionals, not only on technical skills but also on interpersonal communication. By developing empathy and active listening skills, these professionals can better understand customers' needs and provide personalised solutions. Instead of simply offering technical expertise, they engage in meaningful conversations, creating a bond of trust and fostering long-term client relationships.

 

We are moving away from a one-size-fits-all solution and focussing on delivering tailored solutions. We have collaborated closely with clients, understanding their unique business objectives and challenges.


This approach allows the company to offer personalised recommendations and proactive support, anticipating potential issues before they arise. By integrating the human element into our technical expertise, we ensure that clients feel heard, valued, and understood.

 

We recognise that technology should empower clients rather than alienate them. We place a strong emphasis on knowledge transfer and education. Instead of simply fixing issues, we involved clients in the resolution process, providing step-by-step explanations and guidance. By empowering our clients to understand and navigate their technology, we help them to feel in control and self-sufficient.

support@teklada.com

Technology reimagined: The fusion of human touch & innovation

At Teklada, our customer-centric approach prioritises interaction and engagement to humanise our technology-driven services and provide cost-effective IT solutions.

Welcome to our world of tailored personalised solutions crafted by our team of skilled IT professionals. Equipped with both technical and interpersonal communication skills, our experts immerse themselves in meaningful conversations with our customers, forging long-term relationships that stand the test of time.

Through close collaboration with our clients, we’ve gained an intimate understanding of their unique business objectives and challenges. We believe that the human touch is essential, and we provide step-by-step-guidance to our clients to better understand and navigate their technology; whether it’s system integration or cloud migration services, we provide you with the essential tools to maintain the utmost efficiency and productivity to thrive.

Transform your business through human-centric innovation from Teklada.

Teklada’s stellar services

Harnessing our expertise in IT solutions, we excel at delivering a comprehensive range of services that empower our customers to thrive in the digital landscape:
Experience the full range of our dynamic Atlassian services tailored to empower your business, including Consultation: Technical and Functional, End-to-end deployment and User Training.
Our cloud specialists can expertly advise on Cost Optimisation, Security Audits, Managed ICT Services and offer ongoing support.
We understand our customers’ demand for excellence in support and maintenance, and can ensure smooth operations of your systems, and the prompt resolution of any issues that may arise.
Simplify and streamline your cloud migration with our expert guidance. We will guide you every step of the way, ensuring a seamless transition to the cloud that aligns with your unique business needs and goals.
We provide many custom integrations and solutions, including 3rd Party Integrations, Technical Resourcing and WebApp development.

Things that make you say WOW!

We’re constantly hunting for mind-blowing concepts and creations that make you go “Wow!” From game-changing technology to exceptional customer service that will put you ahead of the pack. We get excited about clever solutions for tough challenges as it is an opportunity to think outside the box to deliver jaw-dropping project results.
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High five?

Let’s join forces to create a collaborative environment where we can bring our ideas to the table and work together for the best outcome. Let’s turn great ideas into reality.